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Privacy Policy

Last updated: June 2026

1. Who We Are

This Privacy Policy applies to ome.coffee, operated by Ome Project PLT (Registration No. 201704001561), No.1, Lorong Toh Aka, 10100 George Town, Penang, Malaysia.

Contact: hello@ome.coffee

2. What Data We Collect

We collect minimal personal data. Specifically:

  • Contact and enquiry forms: When you contact us via our website forms (powered by Google Forms), we collect your name and email address.
  • Shop purchases: When you purchase through shop.ome.coffee (powered by Shopify), Shopify collects your name, email, shipping address, and payment information. We do not store payment details ourselves.
  • Website usage: Our website may collect anonymised usage data (page visits, browser type) through standard hosting tools. No personal identifiers are collected.

3. How We Use Your Data

  • To respond to your enquiry or job application
  • To process and fulfil your shop orders (via Shopify)
  • We do not use your data for marketing without your explicit consent
  • We do not sell or share your data with third parties except as described below

4. Third Parties

We use the following services which may process your data:

  • Google Forms — for contact and hiring enquiries (google.com/privacy)
  • Shopify — for our online shop (shopify.com/legal/privacy)
  • Supabase — for website file hosting only (no personal data stored)
  • Lovable — website hosting platform (lovable.dev)

5. Cookies

Our website uses functional cookies necessary for the site to operate. We do not use advertising or tracking cookies. By using this site, you consent to the use of functional cookies.

6. Your Rights Under PDPA 2010

Under Malaysia's Personal Data Protection Act 2010, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Withdraw consent to our use of your data
  • Request that we stop processing your data for direct marketing

To exercise any of these rights, contact us at hello@ome.coffee

7. Data Retention

We retain contact enquiry data only as long as necessary to respond to your enquiry. Shop order data is retained as required by Malaysian tax and accounting law.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available at ome.coffee/privacy.

9. Governing Law

This policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010.